Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund minus shipping and handling.  

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

All returned products should be in the original packaging with no missing contents.

Returned products that are not in original packaging or are missing contents are subject to minimum $5 restocking fee.

You should expect to receive your refund within 7 to 10 days of your package being received by us. However, in many cases you will receive a refund more quickly. 

If you need to return an item, please email us at with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping is Fast and Free on all orders

Your order will ship the same business day or next

We ship USPS first class mail

At the moment we currently only ship within the USA



The PrimeTime warranty covers manufacturing defects or flaws within 90 days from the original purchase date. Defects are defined as imperfections or flaws that are produced by a manufacturing error.

We don’t cover normal wear and tear, modifications, damage caused by misuse, accidental drops or third-party devices. 

This warranty applies exclusively to items purchased directly from